Contact Us & Payment Methods:
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Address:
Room 1101, 11th Floor, Bank of Communications Building, No. 563 Nathan Road, Kowloon, Hong Kong (3 mins walking from Yau Ma Tei, MTR station exit A1) 彌敦道563號交通銀行大廈11樓01室 （油麻地地鐵站站A1出口) T / Whatsapp : +852 9386-8490 E: info_coffeelab@yahoo.com.hk FB: www.facebook.com/coffee.hongkong Payment Methods: 1. 送貨付款 (Cash on delivery or) 2. 現金或 (Cash or) 3. 信用卡或 (Credit Card or) 4. PAYPAL或 5. PayMe 93868490 或 6. FPS HangSeng Bank 9386-8490 7. ATM / BANK 銀行戶口 (Bank Account)： 銀行名稱 (Bank Name): 恒生銀行 (Hang Seng Bank) 帳戶號碼 (Account Number): 789-631-462-883 帳戶名稱 (Account Name): COFFEE LAB LIMITED Office Hour: 19:00 - 20:30 (Monday - Friday); 15:00-20:30 (Saturday & Sunday) **Please first make appointment with us by phone / email / whatsapp.** |
Delivery details
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自行提取 (Self Pickup)
Address:
Room 1101, 11th Floor, Bank of Communications Building, No. 563 Nathan Road, Kowloon, Hong Kong (Yau Ma Tei, MTR exit A1) 彌敦道563號交通銀行大廈11樓01室 （油麻地站A1出口) Office Hour 營業時間. 19:00 - 20:30 (Monday - Friday) 15:00-20:30 (Saturday & Sunday) （或預約指定時間) |
送貨服務 (Delivery Service)
Shipping
Free Delivery (orders $200 or more) - No Machines Free Delivery offered in Hong Kong for orders of HKD$200 or above via Company Delivery. Island excluded. *Depending on area, some Residential Address may be subject to a surcharge and free delivery will need to be switch to a Business Address. If needed, client will be contacted prior to shipping.* Free Delivery (orders $200 or more) - Includes Machines All orders with Coffee Machines and Grinders will be shipped out and delivered via Company Delivery. Island included. Standard Delivery Fees (orders below $200) Free - Self Pick Up at shop (Yau Ma Tei) $30 - Standard Shipping (final shipping cost should be based on express quoting) Espresso Machines & Grinders Purchase from shop only. Check the stock status and final price from us before place order Processing Time & Delivery Processing time & delivery of the items to the destination are 1-3 business days depending on order time and location. Machine Warranty & Refund Please visit our Warranty & Refund Policy for more information |
WARRANTY AND REFUND POLICY
Warranty
All Machines includes our 1 year off site warranty without human's fault (excluded semi-automatic 2 groups espresso machine).
The warranty excludes tune-up items, general maintenace, damage casued by the misuse or neglect of the
equipment.
12 months of maintenance for normal tear & wear for Coffee Machine &/or Coffee Grinder, electrical parts excluded.
Buyer is responsible for daily cleaning and maintenance of the equipment.
If the equipment breaks down due to the lack of maintenance, Buyer is responsible for full parts and labour charge,
normal tear and wear excluded
Returns and Refunds
All Machines: No refundable is accepted once the order is completed, except the product is out of stock or damaged by manufactory.
Outside the machines: If you are not 100% satisfied with your purchase, we accept only exchanges for the purchased products.
Exchange requested only apply to items that are not used or expired, undamaged and with unopened packaging.
Items are expected to be in the exact same condition as when you received it, and is in the original box and/or packaging with all tags, if any.
If shipping delivery is used in case of exchanges or refunds, courier charges and any additional fees will be borne by customer applicable.
We will not be liable for any loss or damage incurred in the process of shipping items back to us.
Warranty
All Machines includes our 1 year off site warranty without human's fault (excluded semi-automatic 2 groups espresso machine).
The warranty excludes tune-up items, general maintenace, damage casued by the misuse or neglect of the
equipment.
12 months of maintenance for normal tear & wear for Coffee Machine &/or Coffee Grinder, electrical parts excluded.
Buyer is responsible for daily cleaning and maintenance of the equipment.
If the equipment breaks down due to the lack of maintenance, Buyer is responsible for full parts and labour charge,
normal tear and wear excluded
Returns and Refunds
All Machines: No refundable is accepted once the order is completed, except the product is out of stock or damaged by manufactory.
Outside the machines: If you are not 100% satisfied with your purchase, we accept only exchanges for the purchased products.
Exchange requested only apply to items that are not used or expired, undamaged and with unopened packaging.
Items are expected to be in the exact same condition as when you received it, and is in the original box and/or packaging with all tags, if any.
If shipping delivery is used in case of exchanges or refunds, courier charges and any additional fees will be borne by customer applicable.
We will not be liable for any loss or damage incurred in the process of shipping items back to us.
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Specialty Roasted Beans
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Room 1101, 11th Floor, Bank of Communications Building, No. 563 Nathan Road, Kowloon, Hong Kong
(Yau Ma Tei, MTR exit A1)
彌敦道563號11樓01室 （油麻地站A1出口)
Tel: (852) 9386 8490. Emailto: info_coffeelab@yahoo.com.hk . Follow us on Facebook!
(Yau Ma Tei, MTR exit A1)
彌敦道563號11樓01室 （油麻地站A1出口)
Tel: (852) 9386 8490. Emailto: info_coffeelab@yahoo.com.hk . Follow us on Facebook!
